imKey
imKey Secret Box Duo Pack
**Please note: for delivery globally, custom duties and/or other taxes may apply, please contact your local custom for more details.**
Providing up to 4 sets of mnemonic backup solutions so you are peace in mind when exploring blockchain world with different wallets.
imKey Secret Box provides the most secure way to protect your crypto wallet recovery seed, Physically keep your recovery phrase away from hackers and other unexpected damages.
- Water Proof
- Fire Proof
- Hacker Proof
- Anti-corrosion
Shipping
We deliver your parcel within 2-3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.
Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
All questions about your order, return, delivery and product inquiries must be sent to our customer service team by e-mail.
Our team is available from Monday to Friday to answer your questions.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Credit cards and crypto currencies.
**Please note: for delivery globally, custom duties and/or other taxes may apply, please contact your local custom for more details.**
Providing up to 4 sets of mnemonic backup solutions so you are peace in mind when exploring blockchain world with different wallets.
imKey Secret Box provides the most secure way to protect your crypto wallet recovery seed, Physically keep your recovery phrase away from hackers and other unexpected damages.
- Water Proof
- Fire Proof
- Hacker Proof
- Anti-corrosion
FAQ
imkey is a decentralized hardware wallet, and even if imkey ceases operations, you can recover the imKey wallet by Mnemonic Phrase in any decentralized wallet that supports the BIP's 9 standard.Caution: Do not import the imkey hardware wallet's Mnemonic Phrase into the software wallet in non-emergency situations.
imkey wallet uses a PIN protection mechanism; if someone enters the wrong PIN five times in a row, imkey will be reset, and all sensitive information in the wallet will be emptied (your encrypted assets are not affected), thus securing the wallet.After a hardware wallet is lost or stolen, we recommend that you purchase a new hardware wallet as soon as possible to regain control of your digital assets through your mnemonic phrase.
If uncertainty, such as an imkey being lost or damaged, occurs, assets can be recovered in any of the following ways.1. re-purchasing an imkey, importing a previously backed up helper at imkey, and restoring the wallet to retrieve the assets.2. import the Mnemonic Phrase into imToken or other wallets that support the BIP39 protocol, and restore the wallet to recover the assets.P.S. If you don't know BIP39, then just download imToken.
Since hardware wallet is a special security product, in order to guarantee quality service and reduce supply chain security risks, we support unopened returns within 7 days and new exchanges within one year for non-human-caused quality problems, but cannot provide any repair services.
"For any imkey usage questions, please go to the imkey Help Center
https://store.imkey.im/blogs/product-tutorials to check it out."